More follow-up

As a follow-up of our lunch discussion, the instructor I observed dropped off a Pocket Guide. This is ideal for longer programs with several courses. It acts as a memory jogger for all the key concepts covered in the program. Wonderful idea which I would like to use for my TESL program as well! With 120 hours and 6 courses, such a booklet would be valuable to my graduates.

Another recommendation is for the instructor to sign the Okanagan College certificates. Althought onerous at times the students respond well to such a personal gesture.